Frequently asked questions
Everything about the Founders pre-order, shipping, and taking OrthoNAC. Can't find your answer? Contact us.
Founders pre-order
What is the Founders batch?
It is our first US production run of OrthoNAC. Founders orders are reserved first and include our lowest pricing, which is only available for this batch.
Is the Founders batch limited?
Yes. The Founders batch is our first production run, so quantities are limited. Once it's gone, it's gone. Pre-orders are filled in the order they are placed, and Founders pricing ends when the batch sells out.
When will my order ship?
The Founders batch is expected to ship May to June 2027. We email production updates along the way and send a tracking number when your order ships.
When am I charged?
Pre-orders are charged in full at checkout.
Can I cancel my pre-order?
Yes. Cancel for any reason, any time before your order ships, and we refund you in full to your original payment method. Email support@orthonachealth.com with your order number. Refunds are issued within 7 business days of your request; your bank may take a few more days to post it.
What if production is delayed?
If we cannot ship within the stated window, we email you before it ends with a revised ship date. You can agree to the new date or cancel for a full refund. If you do not reply to agree, we cancel and refund your order in full.
Shipping, US only for now
Where do you ship?
For now we ship to addresses in the United States only (all 50 states). We do not ship to APO/FPO addresses or outside the US at this time.
How much is shipping?
Shipping cost is shown at checkout before you pay.
How long does delivery take?
Once your order ships, most orders arrive in 3 to 7 business days.
Can I change my shipping address?
Yes. Email us any time before your order ships and we will update it.
What if my order arrives damaged or goes missing?
Email us within 14 days of delivery (or of the expected delivery date) with your order number, and a photo if it is damaged. We will send a replacement or a full refund, including shipping.
Can I return OrthoNAC after it arrives?
Unopened boxes in their original condition can be returned within 30 days of delivery for a full refund of the product price. Email us first for a return authorization. For health and safety reasons we cannot accept opened boxes unless the product arrived damaged or defective.
About OrthoNAC
What is OrthoNAC?
OrthoNAC is an effervescent tablet that delivers 900 mg of pharmaceutical-grade N-acetyl-L-cysteine (NAC). Drop one in water, let it fizz, and drink.
What is in each tablet?
900 mg N-acetyl-L-cysteine (NAC). Other ingredients: citric acid, sodium bicarbonate, maltodextrin, natural flavors, beetroot, sorbitol, sucralose.
What does NAC do?*
NAC supports the body's natural production of glutathione, provides antioxidant support to help protect cells from oxidative stress, and supports healthy respiratory function and a healthy immune system.*
Why effervescent?
OrthoNAC dissolves completely in water, so the dose is already in solution when you drink it. No capsules to swallow.
Why is every tablet individually sealed?
NAC is sensitive to moisture and air. Each tablet is sealed in its own 4-layer foil sachet to protect freshness and potency until you open it. There are 28 sealed tablets in every box.
What does it taste like?
A light natural berry flavor.
Is it lactose free and gluten free?
Yes. OrthoNAC is lactose free and gluten free.
Where is it made?
OrthoNAC is a Swiss-developed formula manufactured in the EU (Bulgaria) with pharmaceutical-grade NAC. It is imported and distributed in the United States by OrthoNAC Inc., Sanborn, New York.
How to take it
How do I take it?
Dissolve 1 effervescent tablet in about 6 oz (175 mL) of water, fruit juice, or carbonated beverage, twice daily, or as directed by your healthcare professional. Do not consume with milk. May be taken with or without food. Drink once dissolved.
Who is OrthoNAC for?
OrthoNAC is formulated for adults who want to add NAC to their daily routine, and for the practitioners who recommend it. Keep out of reach of children.
Who should talk to a doctor first?
Consult your healthcare professional before use if you are pregnant or nursing, taking any medication (including nitroglycerin or antibiotics), have a medical condition, form kidney stones (particularly cystine stones), have cystinuria, or are on a protein-free diet. Do not use if you have a known hypersensitivity to N-Acetyl-L-Cysteine. Take at least 2 hours apart from oral antibiotics. Discontinue use and consult your healthcare professional if adverse reactions occur or if symptoms persist or worsen. Keep out of reach of children. Do not use if the individual packet is torn or open.
How should I store it?
Store in a dry place below 80°F (27°C), away from heat, light and moisture. Keep each tablet in its sachet until you are ready to use it.
Do you work with practitioners and retailers?
Yes. OrthoNAC is a practitioner-first product. Register your clinic or store and we will send our product information sheet and wholesale terms.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Information on this site is not medical advice.
Still have a question?
We usually reply within 1 to 2 business days.