Privacy Policy

Who we are. OrthoNAC Inc., a Delaware corporation, 6405 Inducon Drive West, Sanborn, NY 14132, USA, operates this store and orthonachealth.com ("we", "us"). Contact: support@orthonachealth.com.

What we collect.

• Information you give us: name, email, shipping and billing address, phone number, and order details.
• Payment information is processed by our payment processor. We do not store full card numbers.
• Information collected automatically: device and browser information, IP address, pages viewed, and cookies, used to run and improve the store.
• Marketing: if you sign up for emails or texts, we use your contact details to send them. You can unsubscribe at any time.

How we use it. To process and ship orders, handle cancellations and refunds, send pre-order and production updates, provide customer service, prevent fraud, meet legal obligations, and (with your consent) send marketing.

Who we share it with. Service providers that help us run the business: Shopify (store platform), payment processors, shipping carriers and our US fulfillment warehouse, email and SMS providers (such as Klaviyo), and analytics providers. We do not sell your personal information for money. Where advertising cookies may count as a "sale" or "sharing" under state law, you can opt out through "Your Privacy Choices" or by emailing us.

Your rights. Depending on your state, you may have the right to access, correct, delete or get a copy of your personal information, and to opt out of targeted advertising. Email us to make a request. We will verify your request and respond within the time required by law. We will not discriminate against you for exercising your rights.

Retention. We keep order records as long as needed for tax, accounting and legal purposes, and other data only as long as needed for the purposes above.

Security. We use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Children. Our store is not directed to children under 13 and we do not knowingly collect their information.

Changes. We will post any changes on this page with a new effective date.

Contact. support@orthonachealth.com, OrthoNAC Inc., 6405 Inducon Drive West, Sanborn, NY 14132, USA.