Policies
Shipping Policy
OrthoNAC Inc. ยท Last updated November 10, 2026
- Where we ship: the Founders batch ships to addresses in the United States only (all 50 states). We do not ship to APO/FPO addresses or outside the US at this time.
- Pre-order timing: the Founders batch is expected to ship May to June 2027. Your order will ship as soon as the batch clears import and arrives at our US warehouse. We will email you a tracking number when it ships.
- Delays: if your order cannot ship within the stated window, we will email you before it ends with the new date and the choice to cancel for a full refund (see our Refund policy).
- Shipping cost: shown at checkout before you pay.
- Transit time: after shipping, most orders arrive in 3 to 7 business days.
- Address changes: email us any time before your order ships to update your address.
- Lost or damaged packages: email us within 14 days of the expected delivery date and we will make it right.
Questions: support@orthonachealth.com.
Questions about this policy? Email support@orthonachealth.com or write to OrthoNAC Inc., 6405 Inducon Drive West, Sanborn, NY 14132, USA.